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The Terms Behind Your Account

Opening an account with us means you accept the terms on this page. They spell out what you can expect from your wallet, cricket markets and lobby access, and what we expect from you in return.

One account per personWallet deposits in your own nameFair use of the lobbyYour local law comes first
betjini The Terms Behind Your Account
HOW WE HANDLE DATA

Keeping Your Account Record Straight

Your profile holds what we need to run the wallet: your name, mobile number, email and the payment references linked to the account. We keep that record while the account is open and for the period our payment partners and local rules require afterwards. Device checks and one-time codes guard the login, and cookies keep a session alive so you are not signing in again on every page. You can request a copy of your record or a correction by writing from the registered email.

Sign-in and one-time codes

A login from a new phone triggers a one-time code to your registered number. That step is what stops someone else opening your wallet on a borrowed handset, so never pass the code on.

What we store and why

We hold your name, contact details and payment references to credit and verify the wallet. Round history is kept so a disputed settlement can be checked against the actual record.

Cookies on this site

Cookies remember your session and language so the lobby opens where you left it. Clearing them signs you out; your wallet balance does not move when you do that.

Changing or removing details

Write from the email on your profile to correct a name, close the account or ask what we hold about you. We confirm the request with you before anything is changed.

REACHING ACCOUNT HELP

Who to Contact About Terms

Questions about a clause, a suspended account or a withdrawal check go to our support desk, and the fastest route is the chat icon inside your logged-in wallet. Have your registered mobile number ready, since that is how we pull up your profile. If your question is about money, keep the bKash, Nagad or Rocket transaction ID next to you before you write in. We answer in English, and a locked account is handled ahead of general questions.

Team online

Chat from your wallet

Open your account, tap the chat icon and describe the clause or payment you want checked. Chat keeps the thread tied to your profile, so you do not have to explain the same thing twice.

Email for formal requests

Write from the email saved on your profile when you want an account record changed or a written reply about a term. Attach the payment ID so we can trace it.

Payment reference check

If a bKash, Nagad or Rocket deposit has not reached your wallet, send the transaction ID and the amount. We match it against the reference and confirm the outcome on the same thread.

The Terms Questions You Ask Most

Most messages we get about this page come down to a handful of worries: whether signing up locks you in, whether two accounts are allowed, and what happens when a market settles the wrong way. The answers below cover those directly, and anything they miss can go to support with your account open in front of you.

Yes. Tapping through the sign-up screen means you accept these terms and the wallet rules that come with them. If you do not agree with any clause, do not deposit.

No. One account per person, even if you hold a second bKash or Nagad number. Duplicate accounts are suspended while we check, and we tell you which one stays open.

Send the bet ID through chat. We compare it with the result published by the relevant authority, then correct or void the market if our settlement was wrong.

Write from the email saved on your profile and say what you want copied or changed. We confirm the request before touching the record and reply on the same thread.

They can, when payment rules, game providers or local regulation shift. The updated version goes up on this page, and staying with the account afterwards means you accept it.

Access depends on your local law and eligible regions, so check what applies where you are before opening a wallet. If you are unsure, ask support before you deposit.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.